Blog – The Cloud People ServiceNow IT | ServiceNow Vancouver Release, what's in it for you? Do you want to accelerate productivity and drive efficiency powered by GenAI? Do you want to improve experiences for both your employees and... Read post
Blog – The Cloud People Virtual Agent Chat Transfer and Advanced Work Assignment with selectable queues Discover the secrets of seamlessly transferring chats from Virtual Agent to Live Agent with the help of Advanced Work Assignment and selectable... Read post
Blog – The Cloud People Auto-populate feature In ServiceNow, a Catalog Item refers to a specific product, service, or requestable item available in the service catalog. Users can select and... Read post
Blog – The Cloud People What is Service Operations Boost productivity and precision with the power of Service Operations. Simplify and optimize operations, automate workflows, and elevate employee... Read post
Blog – The Cloud People Create a custom theme in the San Diego/Tokyo release. In San Diego and Tokyo release Themes are created manually. Basic theme used in the Next UI experience is called Polaris, and it needs to be replaced... Read post
Blog – The Cloud People KPI Composer Basics The purpose of this article is to breakdown and simplify use and concepts behind the KPI composer tool that is complementary to the whole Performance... Read post
Blog – The Cloud People ITOM Governance In this blog post, we'll discuss ITOM Governance functionality and its elements in ServiceNow. ITOM Governance refers to the processes and policies... Read post
Blog – The Cloud People Key takeaways from Knowledge23 As the world becomes increasingly reliant on Artificial Intelligence (AI), ServiceNow recognizes its vital role in shaping the future. ServiceNow is... Read post
Blog – The Cloud People What does ServiceNow do - in simple terms Simplifying workflows! Two words summarize what ServiceNow do. If your organisation want to take a steep away from manually completing the endless... Read post
