Let's take a look at how Service Operations and AIOps come together to unite IT service and operations management on a single platform. This provides the visibility and collaboration needed to fully understand an organization's digital transformation and operations, from the perspectives of both IT service agents and operators.

Learn how ELISA, one of the largest service providers in Northern Europe, manages the ServiceNow platform across their business.

Did you miss out on KNOWLEDGE24 in Las Vegas? Here, we discuss key takeaways and highlights from this year's biggest ServiceNow event.

Learn real-world examples, how to start your Gen AI journey, and key considerations before diving in.

Are you looking for a new solution? If you are thinking about replacing your existing Cherwell ITSM/ITOM solution now, then we have the right approach for you. Watch the webinar recording in German.

Everyone is talking AI; even AI talks AI – so let's talk AI for ServiceNow Customer Service!

Learn how we helped If Insurance build a structured security assessment process in ServiceNow.

Have you already made the transition to Employee Center in ServiceNow? Watch this webinar recording where we make a deep dive into ServiceNow Employee Center and showcase how you can get the most out of your investment.

How do you combine the tool with the desired outcomes and make sure your work practices support the customer experience from A-Z?

How does ServiceNow support the customer journey and enable you to change your ways of working to correspond better to the actual experience?

What is key to a great customer experience – and what is that, by the way, exactly? In this session Morgen Bjerre, Associate Professor at Copenhagen Business School, will present the latest research within customer experience.

Are you looking for an easy way to keep track of costs and make informed decisions? Watch the webinar recording and learn more.

Learn how to utilize the Subscription Management Dashboard in ServiceNow to control your Per-User subscriptions.

Watch this recording where Hannes and Mikkel will look more into ServiceNow licensing.

For years service providers have used ITSM processes to provide services to their customers. But it's time to change.

In this webinar we will dive into the details of a Service Operations organization. Join us an hear how a global manufacturing company has leveraged the value from automating their ITSM and ITOM processes.

Security Operations – How ServiceNow supports vulnerability scanners like Rapid7, Tenable and Qualys and streamline your remediation efforts!

Unlock the potential of the process mining capabilities of the ServiceNow Platform. Watch the webinar recording.

In this session our Solution Consultant, Sondre, will take you through some of the most important key takeaways and highlights from this years biggest ServiceNow event.

Learn how two large Scandinavian Service Providers have increased their revenue by automating their invoicing processes.

How to empower Customer Service & Operations with CSDM in ServiceNow? Watch the webinar recording.

From Service Portal to Employee Center in ServiceNow! How do you successfully transition from Service Portal(s) to Employee center without disrupting the user experience?

Process Optimization automatically analyses the ServiceNow Audit table and visualizes the real process flow for, watch and learn more.

Would you like to avoid blank sheets, long lasting implementation projects and hidden costs? Watch this webinar recording where we will discuss how you can kickstart your CSM journey in ServiceNow utilizing out-of-the-box functionalities and predefined work packages.

Learn how Conscia A/S has adopted Next Experience in their organization.

Watch this webinar where we explain and demonstrate, how to get value from your ITSM Pro investment.

Watch this webinar where we take a closer look at the new series of features that is offered with the ServiceNow Tokyo Release - ServiceNow Vault.

Watch this webinar and learn how one of our public customers has optimized their case management by 80% by utilizing ServiceNow App engine.

Watch the webinar recording where Pedro Soto will share his experience and that of his team's helping ITSM organizations to functionally and financially enable their CMDBs. Why is this important, how do you get started, and what are the benefits?

Are you curious of how Enterprise Service Management can improve your business and services?

Are you curious of how to enhance and streamline the customer experience - for both customers and employees?

Webinar recording Mogens Bjerre, Associate Professor at Copenhagen Business School

Join us for an exciting and inspiring session where we focus on digitization and customer service and dive into some of the latest research in the field.

Learn how you can reduce cost, increase operating efficiencies, and improve customer experience by leveraging ServiceNow's Virtual Agent.

Watch our webinar and learn how you could reduce cost, increase operating efficiencies, and improve customer experience by leveraging ServiceNow's Virtual Agent